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Waivers & Policies

Debbie’s Swim School Policies

  • 24 hour notice is required for any cancellation of any lesson or activity. If you do not give a 24 hour notice, you will be charged the entire amount for the reserved time period. Semi-private and parent/tot classes must be cancelled 24 hours prior to the first lesson.
  • We reserve the right to decline service or stop a lesson for any reason, including but not limited to inappropriate behavior or unsafe conditions.
  • While we believe you will be completely satisfied with our instructors, if you feel you would like to discontinue lessons, you can cancel your lessons at any time. We may not be able to refund your payment for the remaining swim lessons. There will be a 10% processing fee on all refunds.
  • Reimbursements that meet the above qualifications will be issued within 30 days of notice.
  • Semi-private and parent/tot classes are booked for a full month at a time, consecutive dates, and cannot cross months. There are no make-up lessons for missed classes.
  • Packages at seasonal pools are only good until the end of the current swim season
  • Packages at some pools are non-transferable to other locations. Packages for pools in the same network may be transferred to other pool network locations.
  • Payment is due at the time of booking for lessons and are paid online only. Front desk staff and instructors will not accept payments.
  • Students who are not members of the pool are not allowed to have recreational swim time at the pool outside of swim lessons.

Waivers

You will be prompted to fill out and sign the waivers during the registration and booking process. Below are links to our waivers for reference. If you are unable to register online, please print out, sign the waiver, and bring it to your first lesson.

If you are taking lessons at pools where you are not a member, you may also need to fill out and sign their waiver at the front desk.

Child Private Lesson Waiver

Adult Private Lesson Waiver

Note: Waivers are in Adobe Acrobat PDF format. You may need to download the FREE Adobe Acrobat Reader to view the waivers.